From the softer skills that analysts need to drive action on insights, to specialist topics like Conduct Risk, Laughlin Consultancy can provide the training your team needs.
More and more businesses are realising that you can’t just hire all the skills & knowledge needed. Why not invest in training your team? We deliver both standard & bespoke training, to suit your needs, off-site or at your premises.
Training courses are designed to be fun & interactive. They include group exercises, role play & other fun means of putting theory into practice. Taught elements include both academically grounded theory and lessons learn from practitioner experience.
Combining techniques from coaching & mentoring work, enables course delegates to feel their needs are identified and met by course material. Feedback confirms positive experience with training consistently rated as very good or excellent.
Action learning principles are also applied, to both capture commitment to action as a result of attending course and to follow-up on personal accountability. Delegates are also provided with tangible ‘takeaways’ in the form of aide memoirs, infographics or tools & methods to use in their day job.
Past client references can be provided for case studies if required.
Having discussed the idea of a training workshop to enhance the business skills of the analysts in my team, Paul quickly tailored a day of knowledge delivery and exercises that was exactly what I was looking for. In delivering the workshop, Paul was engaging and personable, clearly demonstrating his experience and knowledge in the area of analytics application and management. The session was interactive throughout, with good use of visuals, supporting materials and regular breakouts for exercises. Paul was diligent in following-up afterwards with the course materials, a reminder of the action commitments we had all made and seeking to ensure that the learning had been embedded. Overall, I was very pleased with the outcome of the workshop and the process of putting it together and look forward to having the opportunity to work with Paul again in the future.Simon Daniels
Paul ran an Insight Consultancy training course for the Customer Insight team at Sun Life. The course focused on ensuring that the Insight output is used and is useful for the business by looking at the end to end process: from asking the right questions of the stakeholder at the start to help get to the business question through to presenting the output in a compelling way to ensure key recommendations are taken on. The course highlighted key points around the softer skills required to be a successful Insight professional but set in the realities and challenges faced by those who work with data and analysis on a daily basis. The course had a nice balance of theory and practical activity to bring this to life. All in all it was a really valuable and useful course.James Dunlop