Laughlin Consultancy has updated your Resources section to include more free downloads.

This section now includes a copy of our latest brochure, for the most popular training course we’ve delivered this year: “Consultancy Skills for Customer Insight Analysts”. This has received rave reviews from analysts, customer insight leaders and their internal customers.

See for yourself in this free brochure that includes our 9 Step Model for Effective Analysis.

You can download your copy here

Also available for download is an updated Executive Coach profile on Paul Laughlin. To help customer insight leaders better understand our executive coaching service and what it can offer you.