Paul Laughlin from Laughlin Consultancy has been published in September Digital edition of Customer Experience Magazine. His article is a challenge to the new generation of Customer Insight Directors or Chief Knowledge Officers, to remember the criticality of one of their foundational teams. It is entitled, “New Customer Insight Leaders, don’t forget your data teams”.

%d bloggers like this:

This site requires cookies to add navigation, please click accept if you agree to the use of cookies more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close